INFORMATION FOR NEW CUSTOMERS

If this is your first time here and you haven't received your login details yet, please contact us for a consultation first.

You can contact us at:

Why consultation first?

Because a good, satisfied, and therefore long-lasting relationship with you as a customer is important to us.

We value your individual advice and information regarding nutrition and our products, so that you know what sets us apart from the competition and, at the same time, you can be assured that we are always there to help and advise you.

What to avoid?

- We want to avoid you being put off by the price of our natural food for dogs and cats, for example, without considering the lower feeding quantity.

Higher quality = less food = lower costs.

- During the transition phase, a so-called "initial worsening" can sometimes occur.

The body notices that no more waste is coming in and begins to release the harmful substances and toxins stored in the body in order to detoxify.

This can temporarily cause symptoms such as diarrhea.

With our natural food for cats and dogs, the intestines may also need some time to adjust to the new diet due to the change in diet, especially if the dog was previously fed raw or dry food.

Without advice and trust, we could lose you as a potential customer and also risk negative publicity.

That would be very unfortunate, because your health and that of your loved ones is our top priority – to support them in the best possible way, we make no compromises when it comes to quality and advice!

We stand behind this with our quality, declaration, and satisfaction guarantee!